查询式序列视角下跨设备搜索信息准备与重用阶段的眼动变化研究

doi:10.3772/j.issn.1000-0135.2019.07.011

情报学报

2019, Vol. 38

Issue (7): 760-770 DOI: 10.3772/j.issn.1000-0135.2019.07.011

情报用户与行为研究

本期目录 | 过刊浏览 | 高级检索

查询式序列视角下跨设备搜索信息准备与重用阶段的眼动变化研究

吴丹, 梁少博, 董晶

武汉大学信息管理学院，武汉 430072

Change of Gaze Behavior in Information Preparation and Resumption of Cross-Device Search Based on Query Lists

Wu Dan, Liang Shaobo, and Dong

School of Information and Management, Wuhan University, Wuhan 430072

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摘要在信息检索领域中，用户在搜索引擎结果页面的眼动行为一直受到研究者的关注；特别是在跨设备搜索、跨屏交互日益普遍的背景下，用户发生设备转移后在SERP上的眼动行为分析已成为一个研究热点。在复杂搜索任务中，用户会提交多个查询式，而现有研究缺乏基于查询式序列的角度分析用户SERP眼动行为。本文通过在实验室环境下，开展用户实验，收集用户在跨设备搜索任务中的信息准备和信息重用两个阶段的眼动数据，从基本眼动现象、时间维度现象、空间维度现象三个层次，分析实验用户在SERP上眼动注视行为的变化。研究发现“信息重用”阶段中，用户在SERP上的注视时长、关注点数量，相比“信息准备”阶段都有所降低；注视区域的演化规律也发生了变化；眼跳次数、回视次数等指标也普遍降低；支持用户跨设备网络搜索的工具能够有效降低用户的眼动视觉负荷。

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	吴丹
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关键词 ：注视行为, 眼动追踪, 信息重用, 信息准备, 跨设备搜索

收稿日期: 2019-02-01

基金资助:国家自然科学基金面上项目“多设备融合的用户网络搜索行为建模与技术实现研究”（71673204）；武汉大学人文社会科学青年学术发展计划“人机交互与协作”项目。

作者简介: 吴丹，女，1978年生，博士，教授，博士生导师，主要研究领域为信息检索、人机交互、用户信息行为，E-mail:woodan@ whu.edu.cn

引用本文:

吴丹, 梁少博, 董晶. 查询式序列视角下跨设备搜索信息准备与重用阶段的眼动变化研究[J]. 情报学报, 2019, 38(7): 760-770.
Wu Dan, Liang Shaobo, and Dong. Change of Gaze Behavior in Information Preparation and Resumption of Cross-Device Search Based on Query Lists. 情报学报, 2019, 38(7): 760-770.

链接本文:

https://qbxb.istic.ac.cn/CN/10.3772/j.issn.1000-0135.2019.07.011 或 https://qbxb.istic.ac.cn/CN/Y2019/V38/I7/760

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