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| Review and Outlook on the Users’ Mental Model of Information Retrieval System Research |
| Han Zhengbiao |
1. College of Information Science and Technology, Nanjing Agricultural University, Nanjing 210095;
2. Research Center for Correlation of Domain Knowledge, Nanjing Agricultural University, Nanjing 210095 |
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Abstract This paper aims to critically review users’ mental model literature. It also aims to propose an integrated research framework of the users’ mental model based on these reviewed literatures. Researchers have identified library and information science disciplinary exploring users’ mental model from seven aspects, which include its conception, feature, constituent, measurement, classification, individual difference factors, evolution factors, and effects. Our proposed integrated framework involves three innovative features. First, this integrated framework reveals the relationship among the users’ mental model, its influence factors, and its’ effection. Second, it recognizes the relationship among the conception, feature, constitution, measurement, and classification of users’ mental model. Third, it established a relation between the users’ mental model and searching as learning, which is information behavior research front. This research can provide a theoretical foundation for the further study of users’ mental model of an information retrieval system.
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Received: 16 January 2017
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