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Mobile Experience Sampling Method: Facilitating Human Information Behavior Research in the Real Context |
Hu Rong1, Tang Zhengui2, Zhao Yuxiang3, Zhu Qinghua2 |
1. School of Computer & Information Science, Southwest University, Chongqing 400715; 2. School of Information Management, Nanjing University, Nanjing 210023; 3. School of Economics & Management, Nanjing University of Science & Technology, Nanjing 210094; |
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Abstract In the era of mobile Internet, the contents and boundaries of the information worlds of individuals have experienced an unprecedented expansion. Information behavior is experiencing an evolution. From a methodological point-of-view, researchers in the field of information behavior now seek a breakthrough in the research paradigm and are attempting to realize the two-layer top-down transformation of thinking tools and practical tools. First, based on the theory of information worlds of individuals. This paper discusses the transformation of five thinking tools, namely, mobile thinking, daily thinking, context thinking, longitudinal thing, and the individual thinking tool. Second, the mobile experience sampling method (mESM) on the practical tool level is introduced. We then clarify the origin, development, and the characteristics of the method. Then, its strict execution framework is systematically analyzed, and the mESM innovations and the representative tools of mESM are explored, and its application in the study of user information behavior is discussed. Finally, we discuss the method tension, tool stickiness, the mESM’s multi-source data acquisition support capability in behavioral computing, and also the application domain, method value, and application challenge of mESM. Considering that mESM tools are scarce, we advocate that the researchers in the field of information behavior should focus on the localization of mESM tools, and strive to more effectively support and promote user information behavior exploration in mobile Internet environment.
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Received: 26 March 2018
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