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| Changes and Influence Mechanism of User Cognitive Level during Similar Public Emergency Situations |
| An Lu1,2,3, Wang Qinyan2, Li Gang1,2 |
1.Center for Studies of Information Resources, Wuhan University, Wuhan 430072
2.School of Information Management, Wuhan University, Wuhan 430072
3.Institute of Data Intelligence, Wuhan University, Wuhan 430072 |
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Abstract Studies on the changes in cognitive level of users in similar public emergency situations are required for emergency management departments to grasp the public's perception of the public events and its pattern as well as to design targeted emergency response measures. Based on the social cognition theory and distributed cognition theory, in this study, a method for measurement of user cognitive level is constructed, and changes in user cognitive level in similar public events are detected. The influencing factors of user cognitive level changes, as well as the importance, summary, and interaction of each factor, are analyzed. In the context of public events, users' cognitive levels vary largely. By participating in online public opinions of public events, users can improve their cognitive levels in subsequent similar public events. Relevant departments can promote the improvement of users' cognitive levels based on the revealed influence mechanism of changes in users’ cognitive levels.
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Received: 26 October 2024
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