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Combing Multiple Platforms of Online Reviews to Measure the Comprehensive Impact of Books |
Zhang Chengzhi1,2, Tong Tiantian1, Zhou Qingqing1 |
1. Department of Information Management, Nanjing University of Science & Technology, Nanjing 210094; 2. Institute of Scientific and Technical Information of China (ISTIC), Beijing 100038 |
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Abstract Currently, online book reviews are abundant and widely available on e-commerce and social network websites. Mining these reviews is important for comprehensively evaluating books and persuading customers to make purchasing decisions. However, most prior research based on book reviews mainly focused on a single review platform instead of using review data from multiple platforms, resulting, to some extent, in a one-sided evaluation. Hence, based on the quantitative analysis of book reviews across different platforms, we put forth one method to measure the comprehensive impacts of books utilizing multi-source data, which provides fresh ideas for book evaluation by collecting and integrating book reviews from social networking platforms and e-commerce websites. In this study, by taking 348 books in four subjects as an example and integrating multi-source reviews of them from an aspect perspective, we analyzed the differences between book evaluation results obtained through different integration strategies. In the end, a comparison between the results obtained by our method and traditional methods based on a single platform shows that combing multiple reviews can evaluate a book’s impact more comprehensively and avoid the limitations of traditional methods.
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Received: 07 November 2017
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