|
|
Influence of Users' Search Path Characteristics on Information Search Effectiveness: An fsQCA Approach |
Zhao Yiming1,2,3, Li Qian2,4, Qiu Yumeng2,4, Chen Yijin5 |
1.Center for Studies of Information Resources, Wuhan University, Wuhan 430072 2.School of Information Management, Wuhan University, Wuhan 430072 3.Big Data Institute, Wuhan University, Wuhan 430072 4.National Demonstration Center for Experimental Library and Information Science Education, Wuhan University, Wuhan 430072 5.School of Economics and Management, South China Normal University, Guangzhou 510006 |
|
|
Abstract This study aims to explore how the characteristics of the search path affect search effectiveness. Through user experiment, two different search tasks were designed in the same task situation, and the four search path features—path length, depth, complexity, and novelty—were quantified and extracted. The influence of the combination of different path features on the search effectiveness was explored using fuzzy-set qualitative comparative analysis (fsQCA). Six search path feature configurations with high information search effect were found. Furthermore, three types of search path patterns with high information search effect were summarized—fast browsing, exploratory query, and conservative query types. This study is novel in that it revealed multiple concurrent causation among search path characteristics and search effectiveness from the configuration perspective.
|
Received: 17 November 2021
|
|
|
|
1 中国互联网络信息中心. 第49次中国互联网络发展状况统计报告[R/OL]. (2022-02-25) [2022-04-07]. http://www.cnnic.cn/NMediaFile/old_attach/P020220721404263787858.pdf. 2 李月琳, 张建伟, 王姗姗, 等. 回望“十三五”: 国内信息行为研究的特点、不足与展望[J]. 信息资源管理学报, 2022, 12(1): 21-33, 45. 3 Belkin N J, Cole M, Liu J J. A model for evaluation of interactive information retrieval[C]// Proceedings of the SIGIR 2009 Workshop on the Future of IR Evaluation, Boston, 2009: 7-8. 4 Joo S, Lee J Y. Assessing effectiveness of query reformulations: analysis of user-generated information retrieval diaries[J]. Proceedings of the American Society for Information Science and Technology, 2011, 48(1): 1-2. 5 袁红, 黄燕. 查询式搜索与探索式搜索行为比较研究——以健康信息为例[J]. 现代情报, 2019, 39(5): 48-56. 6 Liu H R, Liu C, Belkin N J. Investigation of users' knowledge change process in learning-related search tasks[J]. Proceedings of the Association for Information Science and Technology, 2019, 56(1): 166-175. 7 Liu J Q. Deconstructing search tasks in interactive information retrieval: a systematic review of task dimensions and predictors[J]. Information Processing & Management, 2021, 58(3): 102522. 8 Liu F. The search performance evaluation and prediction in exploratory search[D]. Los Angeles: University of California, Los Angeles, 2016. 9 Tella A, Oyeniran S, Ibironke E S. Determinants of web search effectiveness from the perspective of library and information science students[J]. International Journal of Library and Information Services, 2021, 10(2): Article 13. 10 White R W, Huang J. Assessing the scenic route: measuring the value of search trails in web logs[C]// Proceedings of the 33rd International ACM SIGIR Conference on Research and Development in Information Retrieval. New York: ACM Press, 2010: 587-594. 11 Capra R, Arguello J. Using trails to support users with tasks of varying scope[C]// Proceedings of the 42nd International ACM SIGIR Conference on Research and Development in Information Retrieval. New York: ACM Press, 2019: 977-980. 12 Choi B, Ward A, Li Y, et al. The effects of task complexity on the use of different types of information in a search assistance tool[J]. ACM Transactions on Information Systems, 2020, 38(1): Article No.9. 13 Wang A F, Zhao Y M, Chen Y J. Information search trail recommendation based on Markov chain model and case-based reasoning[J]. Data and Information Management, 2021, 5(1): 228-241. 14 Hendahewa C, Shah C. Evaluating user search trails in exploratory search tasks[J]. Information Processing & Management, 2017, 53(4): 905-922. 15 赵一鸣, 李倩. 用户移动搜索系统使用路径的提取与评价研究[J]. 图书情报工作, 2021, 65(11): 89-100. 16 赵一鸣, 程宗, 陈忆金. 探寻式搜索路径与搜索意图转换路径的协同分析[J]. 情报资料工作, 2021, 42(6): 82-90. 17 姜婷婷. 在线信息搜寻行为的非介入性研究[M]. 北京: 科学出版社, 2017. 18 范哲, 马梦烨. 移动搜索与桌面搜索行为的有效性比较研究[J]. 图书馆学研究, 2019(7): 41-49. 19 Chen Y J, Zhao Y M, Wang Z Y. Understanding online health information consumers’ search as a learning process: search platform sequences, query reformulation and conceptual changes[J]. Library Hi Tech, 2020, 38(4): 859-881. 20 Rihoux B, Ragin C C. Configurational comparative methods: qualitative comparative analysis (QCA) and related techniques[M]. Thousand Oaks: SAGE Publications, 2008. 21 池毛毛, 杜运周, 王伟军. 组态视角与定性比较分析方法: 图书情报学实证研究的新道路[J]. 情报学报, 2021, 40(4): 424-434. 22 杜运周, 李佳馨, 刘秋辰, 等. 复杂动态视角下的组态理论与QCA方法: 研究进展与未来方向[J]. 管理世界, 2021, 37(3): 180-197, 12. 23 Wilson T D. Human information behavior[J]. Informing Science: the International Journal of an Emerging Transdiscipline, 2000, 3: 49-56. 24 Tullis T, Albert B. Measuring the user experience: collecting, analyzing, and presenting usability metrics[M]. 2nd ed. Waltham: Morgan Kaufmann, 2013. 25 Lu K, Joo S, Lee T, et al. Factors that influence query reformulations and search performance in health information retrieval: a multilevel modeling approach[J]. Journal of the Association for Information Science and Technology, 2017, 68(8): 1886-1898. 26 Al-Maskari A, Sanderson M. The effect of user characteristics on search effectiveness in information retrieval[J]. Information Processing & Management, 2011, 47(5): 719-729. 27 袁红, 周浩. 用户参与量表运用于探索式搜索效果评价的适用性探讨[J]. 情报理论与实践, 2020, 43(6): 109-114. 28 张云秋, 安文秀, 冯佳. 探索式信息搜索行为研究[J]. 图书情报工作, 2012, 56(14): 67-72. 29 Lazonder A W, Biemans H J A, Wopereis I G J H. Differences between novice and experienced users in searching information on the World Wide Web[J]. Journal of the American Society for Information Science, 2000, 51(6): 576-581. 30 方舟, 洪采菲, 秦姝言, 等. 自我调节学习情境下任务类型和学习认知策略对视频类搜索行为的影响[J]. 图书情报工作, 2021, 65(21): 84-96. 31 Papaeconomou C, Zijlema A F, Ingwersen P. Searchers’ relevance judgments and criteria in evaluating web pages in a learning style perspective[C]// Proceedings of the Second International Symposium on Information Interaction in Context. New York: ACM Press, 2008: 123-132. 32 姜婷婷, 陈舜昌, 高慧琴. 大学图书馆OPAC系统用户信息搜寻路径的可视化分析[J]. 大学图书馆学报, 2017, 35(1): 63-71. 33 Sen A R, Dacin P A, Pattichis C. Current trends in web data analysis[J]. Communications of the ACM, 2006, 49(11): 85-91. 34 Hendahewa C, Shah C. Implicit search feature based approach to assist users in exploratory search tasks[J]. Information Processing & Management, 2015, 51(5): 643-661. 35 Baeza-Yates R, Ribeiro-Neto B. Modern information retrieval[M]. New York: ACM Press, 1999. 36 Tauscher L, Greenberg S. How people revisit web pages: empirical findings and implications for the design of history systems[J]. International Journal of Human-Computer Studies, 1997, 47(1): 97-137. 37 Kim K S, Allen B. Cognitive and task influences on Web searching behavior[J]. Journal of the American Society for Information Science and Technology, 2002, 53(2): 109-119. 38 魏丽, 张云秋. 探索式搜索行为的日志挖掘研究[J]. 图书情报工作, 2014, 58(11): 21-28. 39 Singer P, Helic D, Hotho A, et al. A Bayesian method for comparing hypotheses about human trails[J]. ACM Transactions on the Web, 2017, 11(3): Article No.14. 40 冯佳, 张云秋. 基于浏览器日志分析的探索式搜索行为研究[J]. 图书情报工作, 2014, 58(11): 13-20, 129. 41 袁红, 施晓玲. 搜索与学习: 探索式搜索中的个体学习行为研究[J]. 情报理论与实践, 2019, 42(3): 36-42. 42 孙丽, 邹俊强, 牟冬梅. 网络查询重构策略预测研究综述[J]. 情报理论与实践, 2020, 43(2): 171-176, 170. 43 Vakkari P. Searching as learning: a systematization based on literature[J]. Journal of Information Science, 2016, 42(1): 7-18. 44 Collins-Thompson K, Rieh S Y, Haynes C C, et al. Assessing learning outcomes in web search: a comparison of tasks and query strategies[C]// Proceedings of the 2016 ACM on Conference on Human Information Interaction and Retrieval. New York: ACM Press, 2016: 163-172. 45 Eickhoff C, Teevan J, White R, et al. Lessons from the journey: a query log analysis of within-session learning[C]// Proceedings of the 7th ACM International Conference on Web Search and Data Mining. New York, New York, USA. New York: ACM Press, 2014: 223-232. 46 宋筱璇, 刘畅. 学习型搜索中用户信息源选择和使用策略研究[J]. 情报学报, 2019, 38(6): 655-666. 47 Ellis A, Bernard M E. What is rational-emotive therapy (RET)?[M]// Clinical Applications of Rational-Emotive Therapy. Boston: Springer, 1985: 5-6. 48 张云秋, 安文秀, 于双成. 探索式搜索中用户认知的实验研究[J]. 情报理论与实践, 2013, 36(6): 73-77. 49 孙丽, 王宇婷, 曹锦丹. 任务类型对用户网络健康信息搜寻行为的影响研究[J]. 情报科学, 2015, 33(9): 131-135. 50 Li Y L, Belkin N J. A faceted approach to conceptualizing tasks in information seeking[J]. Information Processing & Management, 2008, 44(6): 1822-1837. 51 Schneider C Q, Wagemann C. Set-theoretic methods for the social sciences: a guide to qualitative comparative analysis[M]. Cambridge: Cambridge University Press, 2012. 52 Greckhamer T. CEO compensation in relation to worker compensation across countries: the configurational impact of country-level institutions[J]. Strategic Management Journal, 2016, 37(4): 793-815. 53 Ragin C C. Redesigning social inquiry: fuzzy sets and beyond[M]. Chicago: University of Chicago Press, 2008. 54 Ragin C C. The limitations of net-effects thinking[M]// Innovative Comparative Methods for Policy Analysis. Boston: Springer, 2006: 13-41. 55 Fang J M, Shao Y F, Wen C. Transactional quality, relational quality, and consumer e-loyalty: evidence from SEM and fsQCA[J]. International Journal of Information Management, 2016, 36(6): 1205-1217. 56 Marchionini G. Information seeking in electronic environments[M]. Cambridge: Cambridge University Press, 1995: 131-139. 57 李亚楠, 王斌, 李锦涛. 搜索引擎查询推荐技术综述[J]. 中文信息学报, 2010, 24(6): 75-84. 58 罗成, 刘奕群, 张敏, 等. 基于用户意图识别的查询推荐研究[J]. 中文信息学报, 2014, 28(1): 64-72. |
|
|
|