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| A Comparative Study between Chinese and Foreign Technology Q&A Communities: Using CSDN and Stack Overflow as Examples |
| Li Shengli, Zhong Ying |
| Department of Information Management, Peking University, Beijing 100871 |
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Abstract Social question-and-answer (Q&A) communities are important platforms where users share knowledge. Technology Q&A communities focus on technology-related knowledge sharing. This study conducts a comparative research between two large technology Q&A communities at home and abroad to reveal the advantages and shortcomings of the domestic technical Q&A community and provide suggestions for its further development. The comparison focuses on five aspects: community activeness, community topics, community question and answer characteristics, users' experience, and social attributes. In this study, we find the similarities and differences between the two technical Q&A communities. We then provide suggestions for further development and improvement of the Chinese online Q&A community in different aspects.
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Received: 09 July 2019
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